Practical workplace first aid training

Emergency First Aid at Work Level 3 (VTQ)

A practical and engaging one-day course designed to help learners recognise an emergency, act quickly and provide confident first aid until further help arrives. AED training is included as standard.

1 One-day course Seven hours including scheduled breaks and practical assessment.
12 Up to 12 learners Delivered at your workplace or suitable host venue.
AED Defibrillator training Hands-on CPR and AED practice included.
2 Two course routes Choose VTQ or a TQUK regulated qualification.

Course outline

Give your team the confidence to respond

Emergency First Aid at Work is an ideal introduction to workplace first aid for people who may need to take control during the first critical minutes of an incident. Learners develop the knowledge and practical skills needed to assess a casualty, summon help and provide immediate care.

The course combines clear instruction, repeated skills practice and realistic workplace scenarios. Rather than simply memorising a sequence, learners are encouraged to understand what they are doing, why it matters and how to respond calmly when circumstances are not perfect.

Training is designed around the recognised Emergency First Aid at Work syllabus and includes CPR, AED use, choking, seizures, burns, shock and the control of bleeding, including life-threatening bleeding.

Choose the right route

VTQ or TQUK regulated qualification

The practical course experience is comprehensive in either route. The principal difference is the certification and quality-assurance framework.

Vocational qualification

Emergency First Aid at Work Level 3 (VTQ)

A flexible, workplace-focused route delivered through the ProTrainings training and certification system.

  • One-day face-to-face course
  • Practical skills assessment
  • CPR and AED included
  • Digital learner resources and certification access

A strong choice for employers seeking practical EFAW training without requiring an Ofqual-regulated award.

Ofqual-regulated qualification

TQUK Level 3 Award in Emergency First Aid at Work (RQF)

A regulated qualification route awarded through Training Qualifications UK and subject to its assessment and quality-assurance requirements.

  • One-day face-to-face course
  • Practical and knowledge assessment
  • CPR and AED included
  • Regulated qualification certificate

Choose this route where a client, contract, tender or organisational policy specifically asks for a regulated qualification.

Who attends?

Relevant across a wide range of workplaces

Suitable for nominated workplace first aiders, self-employed people and staff who may need to provide immediate assistance before professional help arrives.

S Security officers and door supervisors
O Offices and service organisations
C Construction and building trades
M Factories and manufacturing
D Warehousing and distribution
A Agriculture and forestry
P Sports and outdoor pursuits
SE Self-employed professionals

Important: the appropriate level of workplace first-aid provision should be determined by the employer’s first-aid needs assessment. Higher-risk, remote or more complex workplaces may require the three-day First Aid at Work course and/or additional specialist training.

Course content

What learners will cover

The full syllabus is grouped below so customers can review the scope without being faced with one long, difficult-to-read list.

01 The first aider and workplace responsibilities
  • The role of first aid
  • Duties and limits of a first aider
  • Relevant legislation and guidance
  • Workplace first-aid provision
  • First-aid kits
  • Accident and incident reporting
  • RIDDOR awareness
  • Patient consent
  • Fears and barriers to taking action
  • Preserve life, prevent deterioration and promote recovery
02 Assessing an emergency and getting help
  • Importance of acting quickly
  • Scene safety
  • Initial assessment and primary survey
  • Checking and maintaining the airway
  • Calling for emergency help
  • Call first and call fast considerations
  • Using what3words to help locate an incident
  • Recovery position
  • Spinal injury considerations
  • Ongoing casualty monitoring
03 CPR, AED and life-threatening emergencies
  • The chain of survival
  • Heart attack recognition
  • Sudden cardiac arrest
  • Adult CPR
  • Compression-only CPR
  • CPR with rescue breaths
  • Mouth-to-nose rescue breaths
  • CPR considerations for a pregnant casualty
  • Child CPR considerations
  • Agonal breathing
  • CPR when a seizure occurs
  • Infection-control considerations during CPR
  • AED operation and safety
  • Combined CPR and AED practice
  • Choking emergencies
04 Bleeding, shock, burns and other incidents
  • The circulatory system
  • Minor and serious bleeding
  • Life-threatening bleeding
  • Wound care and dressings
  • Bandaging techniques
  • Nosebleeds
  • Recognition and treatment of shock
  • Burns and scalds
  • Minor injury treatment
  • Epileptic seizures

The learning experience

More than slides and theory

Learners build capability by seeing skills demonstrated, practising them for themselves and applying them within realistic scenarios.

1:1

One CPR manikin per learner

Each learner has dedicated access during CPR practice, supporting repetition, feedback and confidence without waiting to share.

AED

Multiple-manufacturer training AEDs

Learners practise with training defibrillators from different leading manufacturers and learn principles that transfer between devices.

Stand-up choking manikins

Two stand-up choking manikins are shared during the choking module for realistic back-blow and abdominal-thrust practice.

360°

Scenario-based learning

Practical exercises help learners make decisions, communicate clearly and respond when an emergency is not a textbook example.

Workplace and security-sector relevance

Designed around recognised EFAW requirements

HSE-aligned course content

The course is designed to cover the recommended content for an Emergency First Aid at Work course and to support employers in meeting their workplace first-aid arrangements under the Health and Safety (First-Aid) Regulations 1981.

HSE no longer approves individual first-aid training providers or qualifications. Employers remain responsible for selecting a competent provider and ensuring the training is appropriate for their first-aid needs assessment.

SIA licence-linked training

This EFAW course includes face-to-face practical assessment, airway management and life-threatening bleeding content. It can provide the first-aid evidence required before door supervisor or security guard licence-linked training, subject to the training provider completing the SIA’s required checks.

For SIA licence-linked training, the first-aid certificate must normally be valid for at least a further 12 months when that training begins. Learners should confirm the requirements and timing with their SIA training provider before booking.

After successful completion

Training that continues after the classroom

Successful learners receive certification and access to supporting resources so they can revisit key learning after the course.

Digital certificate access

Certificates are available through the learner’s personal online dashboard after successful completion and processing.

Online refresher videos

Learners receive up to eight months’ access to training videos to reinforce important knowledge and skills.

Digital student manual

A downloadable manual provides a useful reference for revisiting the course content.

CPD evidence

Learners can access a CPD credit-time statement for their completed course.

Ready to train your team?

Bring practical first-aid training to your workplace

Courses are delivered on-site for groups of up to 12 learners, with weekday and weekend options subject to availability. Tell us what your organisation needs and we will help you choose the appropriate course route.

Course suitability, certification route and any additional training requirements should be confirmed against your organisation’s first-aid needs assessment, contractual obligations and sector-specific requirements.